Number Portability: Sounds like business as usual at cell phone companies
Monday November 24, 2003
According to my tests, either cell phone companies hired a bunch of new customer service representatives for this week or we just ain't seeing the number portability rush that was announced. I called a few cell phone companies around noon today and didn't wait much before talking to a customer representative: At Sprint PCS, I didn't wait at all, I waited just 4 minutes at T-Mobile, 6 minutes at AT&T Wireless and 8 minutes at Verizon Wireless. I almost never waited that little for any customer service in my whole life. So, ready to port today? Go ahead and call! It seems like operators are really standing by...


Comments
No comments yet. Leave a Comment