Canada: Bell Mobility's Customer Service Knock-Out By New Invoicing System

Bell Mobility seems unable to keep up with problems caused by the introduction of its new invoicing system, which delayed some invoices by up to 2 months, causing customers to receive many invoices at once and spawning a storm of customer service calls. Today at 4pm, Bell Mobility's automated response system reported a wait time of more than 3 hours and offered to call customers back (which I suspect means they'll call you back tomorrow).