Question: FAQ on Cell Phone Companies: How Do I Contact My Carrier?
Answer: If you’ve ever had a need to contact the various cell phone companies, usually doing so via phone is the best route.
If you want to issue a formal complaint or have another reason to send snail mail, though, the carriers don’t easily broadcast that information. That’s because, of course, you’d typically only write in if you have something they’re not particularly excited about reading.
Below I’ve put together an easy list for you of mailing addresses and customer service phone numbers for the major cell phone carriers.
Sprint
P.O. Box 8077
London, KY 40742
888-211-4PCS
Verizon Wireless
800-922-0204
P.O. Box 19769
Irvine, CA 92623-9769
AT&T
P. O. Box 68055
Anaheim Hills, CA 92817-8055
800-331-0500 or 800-888-7600
T-Mobile
P.O. Box 37380
Albuquerque, NM 87176-7380
800-937-8997
Do you need to file a formal complaint? Here are some helpful action steps. Do you want a sample complain letter? This is a good one.
If instead you’re wanting to terminate your cell phone service, it’s generally unnecessary to contact a cell phone carrier via snail mail. While they’ll certainly try to convince you out of it, these days cell phone carriers have clear processes in place to make a termination clean.
Once you request it, navigate their resistance and they complete the action, you’ll get clear confirmation.
Your Two Cents: Have a comment or another question related to FAQ? Chime in on the forums!
If you want to issue a formal complaint or have another reason to send snail mail, though, the carriers don’t easily broadcast that information. That’s because, of course, you’d typically only write in if you have something they’re not particularly excited about reading.
Below I’ve put together an easy list for you of mailing addresses and customer service phone numbers for the major cell phone carriers.
Sprint
P.O. Box 8077
London, KY 40742
888-211-4PCS
Verizon Wireless
800-922-0204
P.O. Box 19769
Irvine, CA 92623-9769
AT&T
P. O. Box 68055
Anaheim Hills, CA 92817-8055
800-331-0500 or 800-888-7600
T-Mobile
P.O. Box 37380
Albuquerque, NM 87176-7380
800-937-8997
Do you need to file a formal complaint? Here are some helpful action steps. Do you want a sample complain letter? This is a good one.
If instead you’re wanting to terminate your cell phone service, it’s generally unnecessary to contact a cell phone carrier via snail mail. While they’ll certainly try to convince you out of it, these days cell phone carriers have clear processes in place to make a termination clean.
Once you request it, navigate their resistance and they complete the action, you’ll get clear confirmation.
Your Two Cents: Have a comment or another question related to FAQ? Chime in on the forums!
