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What Is a Hard Reset on Your BlackBerry?

This article explains what a hard reset is and why you might need one.


BlackBerry Curve 8520

The BlackBerry Curve 8520.


Definition: A hard reset is when you remove the BlackBerry's battery and all connections to any other power sources (e.g., USB cable connected to a PC or a BlackBerry charger), and then replace the battery. This severs all network connections, forces the device to reboot, and can resolve many BlackBerry software issues.

Performing a hard reset is a typical troubleshooting step to resolve BlackBerry issues. If your BlackBerry is frozen or will not allow you to perform a soft reset, you should perform a hard reset. Rebooting your BlackBerry on a regular basis may help you avoid performing hard resets.

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