We make and receive calls with our BlackBerrys every day, but there are a lot of additional Blackberry phone functions that are rarely used by the average BlackBerry owner. Here are a few calling features that you should not forget about, as they can make life a lot easier if you're always on the go.
Call Forwarding
There is no cellular company that provides perfect service everywhere. If you are staying in an area with poor coverage, forward your calls to another phone. The people calling you will not know that you are not receiving their calls on your cell phone. Dropped calls and poor reception are unavoidable in certain areas, but you should not force your caller to deal with it if you can avoid it.
To activate call forwarding:
- Click on the Menu button from the Call Log and choose Options.
- Choose Call Forwarding from the Phone Options screen.
- Choose Always from the Forward Calls menu on the Call Forwarding Screen, and choose New Number from the Forward All Calls menu.
- Either choose a number from your address book, or choose Use Once (from the top of the Address Book list) to enter a new number.
- Once you've chosen a number, save the settings, and your calls will be automatically forwarded.
Conference Calls
Conference Calls (or 3-way calls) are very useful for collaboration. A lot of people know how to initiate calls, but have problems returning to a discussion with just one of the parties if the other one has to leave the call. Accidentally hanging up on a client could make the difference between making a deal and losing their business. There is also no need to hang up and call one of the parties back to continue your conversation.
When you have created a conference call and someone has to leave, click the Menu button, and choose Split. Choose the participant you need to say goodbye to from the list. Once you've finished your conversation and disconnected, the other call will still be on hold. Hit the Menu button again, and choose Resume to go back to the remaining call.